Homeowners are reminded to be smart when hiring businesses for repairs

11:22 AM, Jun 8, 2012   |    comments
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LITTLE ROCK, Ar (KTHV) -- Your home is typically the biggest investment you'll make. And when it's time for repairs, you want the work done quickly and correctly.

June is National Homeowner's Month. And if you need to hire someone for repairs: a word of warning from the Attorney General's office.

Homeownership; it's often called "the American Dream". But just like buying a new home takes research and smart choices, so does making repairs.

Sarah Tacker with the Attorney General's office says one of the most common complaints her office handles involves home improvement or repair scams.

Tacker says, "Make sure [the homeowners] get a contract, spelling out the parameters of the work that is supposed to be done as well as an amount."

She also suggests asking friends and family for a referral - instead of just calling any company. Another note: contact the Arkansas Contractor's Licensing Board. 

Tacker says, "There's been a recent law enacted that requires any contractor or repairman that is conducting work on a residential home over $2,000 to get a license with the contractor's licensing board. So we encourage you to contact them to see when they got their license and if there are any complaints against them."

Also: shop around, get comparison pricing. And if you're going to purchase services or supplies online, make sure to read the return policy.

From a complete renovation to a simple paint update--anyone can fall victim to a scam. But If you DO need help, the Attorney General's office has "got your back." Tacker says, "You can find information on what to do, how to file a complaint yourself, or you can file a complaint and we can assist you in resolving that complaint!"

Another word of caution: beware of workers who go door-to-door claiming they have left over materials or extra supplies and can give you a "good deal." And always check with the Better Business Bureau for the company's history.