UNDATED (CNN) - When it comes to cell phone minutes and mobile device contracts, customers tend to get confused and sometimes mad. Mad enough to trash a phone store? CNN's Jeanne Moos explains...

His name is Jason, though on the Facebook fan page made by admirers, he's called the "Angry T-Mobile Guy. Everyone's Favorite Vigilante." When police finally arrived and arrested him for criminal damage, his look said, "No need to get rough." After they put him in cuffs, he was nodding and smiling pleasantly.

As police broke up the crowd, his rampage had attracted, and is still attracting online. One clever You-Tuber played the "Angry Guy" video backwards and entitled it "Happy Man Attempts to Repair Damaged Mobile Phone Shop."