Consumer Tuesday: Avoiding Unexpected Expenses, Grey Charges

    6:46 AM, Jan 1, 2013   |    comments
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    LITTLE ROCK, Ark. (KTHV) - "Grey Charges" is a term used to describe unexpected expenese someone ends up paying when they purchase a separate product.

    Billguard.com shows one in four users have incurred some type of deceptive charge in the last 12 months. Most of these "grey charges" range in price from $12-$18. Consumers typically pay them without realizing it, because 9 out of 10 people don't check their bills for additional charges.

    Dr. Jane Wayland, dean of UALR School of Business, joined the THV 11 Morning Crew on Tuesday with details on the unexpected expenses.

    6 Types of Grey Charges:
    1: Unknown Subscriptions
    2: Recurring Memberships
    3: Auto Renewals
    4: Negative Option marketing
    5: Free Trials Converting to Paid Services
    6: Cost Creep

    Tips for managing grey charges:
    1: Look Closely at Bills Regularly.
    This allows the consumer to know exactly what they're paying for.
    2: Consider Using Credit Card Instead of Debit.
    The unexpected charge can more easily be disputed on a credit card, and you are not immediately out of the money.
    3: Read Fine Print.
    Many of these grey charges are not easily visible in the headlines. Read the fine print to realize what you're paying for.

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