(Photo: U.S. Coast Guard via AFP/Getty Images)
MOBILE, Ala. (AP) - Carnival Cruise Lines' CEO is apologizing to guests for the poor conditions aboard the disabled ship that was adrift at sea for days.
Gerry Cahill said at a news conference Thursday night as the Triumph was docking in Mobile, Ala., that he appreciated the patience of the 3,000 passengers on board.
He says Carnival prides itself on providing people with a great vacation "and clearly we failed in this particular case."
He says he plans to go aboard the ship and personally apologize to passengers.
Miserable passengers told stories of overflowing toilets, food shortages, foul odors and dangerously dark passageways.
As the ship docked, anxious passengers were lining the decks waving, cheering loudly and whistling to those on shore.
The cruise ship disabled for days at sea has pulled into the port at Mobile, Ala., but passengers who have described miserable conditions aboard still have hours to wait before they can walk on solid ground.
The Triumph was pulling into port at about 9:15 p.m. Central time Thursday after taking about six grueling hours to be towed from the mouth of Mobile Bay some 30 miles to the port.
Anxious passengers are lining the decks waving, cheering loudly and whistling to those on shore.
Carnival says the 3,000 or so passengers have the option of a seven-hour bus ride to the Texas cities of Galveston or Houston or a two-hour trip to New Orleans. Buses are standing by to take them to their next stop.
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