MOBILE, AL (CBS) -- The long, and sometimes terror filled journey of the Carnival cruise ship Triumph has finally come to an end. The ship pulled into the port in Mobile, Alabama late Thursday night after a miserable week at sea.
Passengers aboard cruiseliner "Triumph" celebrated as the Carnival ship was towed into port. For many, busses were waiting to carry them to Louisiana and Texas. But even the thought of a seven hour bus ride couldn't dampen the enthusiasm of being back on land.
Passengers with family and friends waiting for them at the pier had more immediate plans. One passenger Parisa Safarzadeh says, "I am hungry and in need of a hot shower. That's all I want is a hot shower."
The troubles aboard the triumph started Sunday when a fire broke out in the engine room. Robin Burgess saw smoke billowing out of the back of the ship and ran to her cabin to get her daughter. She says, "I said we've got to get out of here there's a fire on board."
For five days, passengers and crew lived in squalid conditions as the lack of running water forced many to use the restroom in red plastic bags. Kendall Jenkins says, "We just tried to keep each other's spirits high by just being goofy and have fun while we're aboard a port-a-potty, basically."
Carnival's CEO was here at the port to personally welcome back passengers and apologize. CEO Gerry Cahill says, "We pride ourselves on providing our guests with a great vacation experience. And clearly, we failed in this particular case."
Some were appreciative of the apology. Burgess says, "I felt like it was sincere." but few seemed eager to take Carnival up on their offer of a free cruise. Jenkins says, "Absolutely we do not want to go sailing anytime soon."
The triumph will now head to a mobile shipyard for an assessment. Passengers were supposed to get a full refund and discounts on future cruises, and carnival announced Wednesday they would each get an additional $500 in compensation.