LITTLE ROCK, Ark. (KTHV) - The 911 operator who failed to dispatch fire and police departments at the time of an emergency in January has resigned.
According to Chief Stuart Thomas with LRPD, the Little Rock Communications Center received a 911 call at 7:57 a.m. on January 14, 2013. The caller told the 911 operator that two people were trapped inside their vehicle in a pond on Cooper Orbit Road, just east of Capitol Hill Boulevard and Rushmore Ave.
Chief Thomas said in a press release that M.E.M.S. was notified at 8:01 a.m. and at 8:17 a.m. they called back to the communications center to verify that Little Rock Fire Department was dispatched to the scene. It was then determined that only M.E.M.S. had been dispatched.
Chief Thomas said in a press release, "For reasons undetermined the Little Rock Fire Department and the Little Rock Police Department had not been dispatched."
Once the delay was determined, an investigation was initiated.
According to Chief Thomas, the 911 operator resigned her position on June 14, 2013. She had worked for the Little Rock Communications Center since March of 2012. The investigation was ceased upon her resignation.
Jinglei Yi, 39, who was able to call 911 before the car was submerged in water, was killed in the accident. Her 5-year-old son Leo Yang, who was in the car as well, is still in a coma.
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