UNDATED (CBS) -- We're now hearing the 911 calls panicked people trapped inside a New Jersey mall made after a gunman opened fire earlier this week.
The 9-1-1 calls came flooding in. On one call you can hear, "I'm inside the store inside the office by myself but I'm scared and I want to get out of the mall."
Shoppers and store employees were all scared for their lives as a gunman opened fire at the Garden State Plaza mall Monday.
Some begged for police to escort them out. Others whispered in fear that they would become gunman Richard Shoop's next target.
Store manager Bray Sams heard the shots and came face to face with the gunman. A moment he says he'll never forget. He says, "Today as I was counting the money I had a flashback to what I was doing counting the money hearing explosions."
Back at work now, he imagines he'll have those flashbacks for awhile especially when he hears loud noises.
Others who lived through the terror echo the sentiment. Employee Lorraine Pena says, "Its hard you know, it is. It really is." Shopper Maynoris Leal says, "I noticed a lot of security before I never saw security like that around the mall."
There is extra security in place for now but Paramus police say it appears many of the security protocols actually worked.
The gunman, Richard Shoop, killed himself inside the mall but did not shoot anyone else.