LITTLE ROCK, Ark. (KTHV) -- Gift giving and receiving can be a fun experience, but a difficult return policy can spoil the moment.
Because retailers usually allow shoppers to make returns regardless of the reason, many consumers assume that return policies allowing a full refund or credit are required by law, but that's not the case.
Sarah Tacker with the Attorney General's Office joined Alyst Eady with more on your rights when it comes to returns and exchanges.
Here are some tips:
- Review and understand a store's return policy before purchasing
- Keep all of your receipts
- Don't open the box if you aren't sure you will keep it