LITTLE ROCK, Ark. (KTHV)- Little Rock parking officials said the new River Market parking meters are up and running, and tickets will be issued beginning November 4th.
The meters were originally set to debut October 14th, but multiple software glitches halted those plans. The machines' manufacturer, Duncan Solutions, sent a team of troubleshooters to install new software which they say is now functioning properly. "It's not going as well as we would like because we did have a software issue with the machines so how well it goes will be determined by the machines being up functioning properly and how well they are accepted by the public once they are working properly," says Parking Enforcement Coordinator Jack Wrenn.
As of Tuesday morning, those parking in the River Market were still having issues with the machines. "I had to insert my credit card several times. It doesn't really give you a lot of clear instructions," says Scott King. "I've always put money in the meter and it was very easy to do. Now I had to cross the street, come over and figure out a machine that was very difficult."
Wrenn tells THV the cutting edge parking meters are designed for new, electronic credit cards, so they're built with a different card-reading system. "Unlike when you go to a gas station and put it in and slide it immediately out, on these machines you put your credit card in there, it tells you when to put it in and you leave it in there until the machine tells you to remove the credit card," he added.