Scam Alert: 'Verified Page' scam on Facebook

THV11's news team has done stories before about scams that target our viewers' social media accounts. You might not think it could happen to you. Well, over the weekend, THV11 was the target, and the lesson we learned could help keep your Facebook account secure.

Over the weekend, admins of the THV11 Facebook Page reported a group under the alias "Verified Page" had posed as the social media company themselves and requested access to the contents of our Facebook Page.

As a result, our Page was deactivated for more than 15 hours, out of the hands of our admins. Thanks to our parent company, Gannett, and Facebook, the Page was republished by late Sunday morning.

For anyone who may have tried to visit THV11's page while it was deactivated, we want to assure you that your Facebook account is not in any type of jeopardy.

Tips for Administrators of Facebook Pages:

  • If you receive a notification from something similar to this, be sure to do your research before allowing any changes to your page. In most cases, deny the request.
  • If you accept a change that takes your administrative rights away, contact Facebook immediately by reporting the problem to the company via
  • If a change is made, and posts not originating from your organization are appearing, and you have your administrative rights in tact, be sure to access your Page settings and remove any unknown admins from Page Roles.


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