PINE BLUFF, Ark. — The Pine Bluff Police Department said they want to lower the number of false alarm calls activated by residents’ security systems.

These false alarms can take police away from crimes in progress and make response times longer.

They’re hoping to lower the number coming in with the community’s help.

“No call is the same. Every day there is something different and the goal of an officer is to help people,” Pine Bluff Police Department Spokesperson DeAunuana Roberts said.

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The Pine Bluff Police Department hopes they can help more people by lowering the number of false alarm calls. These are caused by residents’ security systems malfunctioning or people making mistakes.

“It would be, maybe officers, getting to a home that has an alarm call and they get there and find out that it’s actually the homeowner or someone that stays in the home that knows the code,” Roberts said.

When home security systems alert emergency response teams by mistake, it costs them time and money.

“Fifteen to 20 minutes max,” Roberts said.

That’s about how long it takes to respond to one and check each window and door.

The department said a study found over a 15-month period, 11,747 of their calls were found to be false alarms.

“Ninety-four of those 11,000 that were actually calls that something was wrong to the nature, and maybe two arrests were made,” Roberts said.

Police want people with security systems to make sure they’re functioning right, and clear of debris.

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“If you have an alarm, just make sure you keep all of your equipment up to date, and sensors or detectors. Some people may have animals. If you keep your fur babies away from the sensors, that could detect it,” Roberts said.

Being a little more careful can also help police be where they’re needed.

“The spike with the alarms is sometimes when people are leaving home or just getting home, and they sometimes put in a wrong code or push the wrong button, or if they have a fob or anything. Maybe just make sure those are done correctly,” Roberts said.

Police are also proposing the city implement a fine for locations they respond to repeatedly for false alarms.